Refrigerators related issue....

#1
complaint no.8465249924
complaint date..01.10.2014
name .kunal
bill name.pushpa mishra
TIN NO.23682401166
REG.NO.243/RJH/S/82
NAME.SHOPE.VISHWAS ELECTRICAL AND GENRAL STORE. ADD.SHOPE.GANJ BAZAR, RAJGHAR (M.P)
New refrigerator of Samsung company, i have perches double dicker both the handles broke within warranty.Even after complaining multiple times to different touch points.and i have call in 1800110011 but any proper response and no any responsible company attorities i m saying in customer care executive please transfer the call high attoriities like executive name kirshna, robin, sachin but there no any provied proper resolution provied. Suggest the company takes this seriously & not just focus on selling mobiles. The company should look at quality apart from quantity.Ensure good quality material for long durability. Our other fridge of LG & Godrej has not given such a problem.
samsung company side call in today 10.10.2014 but there are not provied proper resolution,she is saying my complaint is solve in 5 to 10 day more,but i have facing the problem 01.10.2014.so please talk in still action...thanks
 

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