Goodday n Greetings,
Myself Shashi Bhushan along with my wife Annu singh Booked a flat (4A) in INDRAPRASTHA PH III ,Kolkata, builder : Pasari Group,35, Ballygunj.
builder is now not replying to my queries...Kindly assist as what should be my next step.
(Mr. navin is marketing manager and Sambhu Da is on site manager).
Let me give a brief description of the concerned matter.
We had booked flat no 4 A in Indraprastha Ph III and during that time brickwork for the said flat was not done.
I had given some modification to be done for my flat namely
1) Open kitchen
2) merging the two washroom ,making as a single common washroom and taking out a portion as wardrobe for the master bedroom
3) provision of water supply and drainage for washroom in the balcony at my cost.
4) Installing Indian style commode in the third washroom.
All these modification was given to Mr Navin on 19th Nov 2011 and on his instruction I made Sambhu Da understand the layout for the modification.
There wasn't any objection to the modification as other flat had gone more or less the same modifications.
I left India on 10th December 2011and came back on 29th March 2011.
Since my wife was due for baby, I didnot went on site to check the progress of the work.After returning I had spoken to Mr. Navin but considering the job to be done I didn't bothered to ask him about the modification.
One fine day In the first week of May i spoke with Mr. Navin and Sambhu Da and came to know that My modifications for the flat was not done.When asked about the same various excuses were given in the beginning as
1)Management took a decision that no more modification to be done.
2)Management is facing electricity connection problems etcetc..
When retaliated on the comments Mr Navin asked me about the modifiation to be done and at the same time he told the wardrobe part 'will' not be done now,
Keeping his word and not imphasising on the wardrobe part I told him about the Kitchen part to be made open by 3 mtrs.(Kindly note I had not seen my flat during that time, I had a son who was 23 days old I had my Master's Exam on 4th May 2012 and having said the wardrobe part will not be done it's very hard to take a decision instantly).
On 5th May (only a few days later) I visited the site and requested Mr Navin to merge the two washroom as Plaster wasn't done on the intermediate wall and I was ready to bear the Plumbing expenses as well during that time and also told him since too much effort will be wasted on the wardrobe part so I'll not ask you for the same.
Mr Navin didn't take interest in my matter and COMPLETELY NEGLECTED MY CALLS AND MAILS.(I have all the correspondence and I believe Mr Navin wd also be having the same,I'LL REQUEST YOU TO KINDLY CHECK HIS INBOX FOR MY CORRESPONDENCE).
STILL I WAS READY TO CO-OPERATE COMPLETELY ON THE MISTAKE WHICH SOMEONE ELSE HAS MADE TO ME..
I completely lost faith in Mr Navin when he started disconnecting my calls also not responding to my mails.
After a week later he replied 'now no more changes will be done.
V IMP: KINDLY NOTE HE TOLD ME TWICE ' GIVE US A CANCELLATION LETTER . WE WILL NOT MAKE ANY CHANGES NOW'
THERE ARE FEW QUERRIES WHICH I'D LIKE TO KNOW FROM THE MANAGEMENT :
1. WHY DURING BRICKWORK NO MODIFICATION WAS DONE TO MY FLAT?
2.WHY WASN'T I INTIMATED ABOUT THE SAME AS MODIFICATIONS WOULD NOT BE DONE?
3.WITHIN A SPAN OF TWO TO THREE DAYS WHAT HAPPENED THAT WASROOM CANNOT BE MERGED ?(AS SAME WOULD HAVE BEEN DONE HAD I SAID TWO TO THREE DAYS BACK.).
AT THE SAME TIME I DID NOT REQUEST FOR THE WARDROBE.
4.WHY AM I BEING ASKED TO GIVE A CANCELLATION LETTER FOR THE FLAT?
5.WHY AM I NOT GIVEN ANY CONTACT DETAILS OR EMAIL ID FOR THE MANAGEMENT TEAM REPEATEDLY ASKED IN MY 5-6 PREVIOUS MAILS TO Mr Navin.?
Regards
Shashi Bhushan.
Myself Shashi Bhushan along with my wife Annu singh Booked a flat (4A) in INDRAPRASTHA PH III ,Kolkata, builder : Pasari Group,35, Ballygunj.
builder is now not replying to my queries...Kindly assist as what should be my next step.
(Mr. navin is marketing manager and Sambhu Da is on site manager).
Let me give a brief description of the concerned matter.
We had booked flat no 4 A in Indraprastha Ph III and during that time brickwork for the said flat was not done.
I had given some modification to be done for my flat namely
1) Open kitchen
2) merging the two washroom ,making as a single common washroom and taking out a portion as wardrobe for the master bedroom
3) provision of water supply and drainage for washroom in the balcony at my cost.
4) Installing Indian style commode in the third washroom.
All these modification was given to Mr Navin on 19th Nov 2011 and on his instruction I made Sambhu Da understand the layout for the modification.
There wasn't any objection to the modification as other flat had gone more or less the same modifications.
I left India on 10th December 2011and came back on 29th March 2011.
Since my wife was due for baby, I didnot went on site to check the progress of the work.After returning I had spoken to Mr. Navin but considering the job to be done I didn't bothered to ask him about the modification.
One fine day In the first week of May i spoke with Mr. Navin and Sambhu Da and came to know that My modifications for the flat was not done.When asked about the same various excuses were given in the beginning as
1)Management took a decision that no more modification to be done.
2)Management is facing electricity connection problems etcetc..
When retaliated on the comments Mr Navin asked me about the modifiation to be done and at the same time he told the wardrobe part 'will' not be done now,
Keeping his word and not imphasising on the wardrobe part I told him about the Kitchen part to be made open by 3 mtrs.(Kindly note I had not seen my flat during that time, I had a son who was 23 days old I had my Master's Exam on 4th May 2012 and having said the wardrobe part will not be done it's very hard to take a decision instantly).
On 5th May (only a few days later) I visited the site and requested Mr Navin to merge the two washroom as Plaster wasn't done on the intermediate wall and I was ready to bear the Plumbing expenses as well during that time and also told him since too much effort will be wasted on the wardrobe part so I'll not ask you for the same.
Mr Navin didn't take interest in my matter and COMPLETELY NEGLECTED MY CALLS AND MAILS.(I have all the correspondence and I believe Mr Navin wd also be having the same,I'LL REQUEST YOU TO KINDLY CHECK HIS INBOX FOR MY CORRESPONDENCE).
STILL I WAS READY TO CO-OPERATE COMPLETELY ON THE MISTAKE WHICH SOMEONE ELSE HAS MADE TO ME..
I completely lost faith in Mr Navin when he started disconnecting my calls also not responding to my mails.
After a week later he replied 'now no more changes will be done.
V IMP: KINDLY NOTE HE TOLD ME TWICE ' GIVE US A CANCELLATION LETTER . WE WILL NOT MAKE ANY CHANGES NOW'
THERE ARE FEW QUERRIES WHICH I'D LIKE TO KNOW FROM THE MANAGEMENT :
1. WHY DURING BRICKWORK NO MODIFICATION WAS DONE TO MY FLAT?
2.WHY WASN'T I INTIMATED ABOUT THE SAME AS MODIFICATIONS WOULD NOT BE DONE?
3.WITHIN A SPAN OF TWO TO THREE DAYS WHAT HAPPENED THAT WASROOM CANNOT BE MERGED ?(AS SAME WOULD HAVE BEEN DONE HAD I SAID TWO TO THREE DAYS BACK.).
AT THE SAME TIME I DID NOT REQUEST FOR THE WARDROBE.
4.WHY AM I BEING ASKED TO GIVE A CANCELLATION LETTER FOR THE FLAT?
5.WHY AM I NOT GIVEN ANY CONTACT DETAILS OR EMAIL ID FOR THE MANAGEMENT TEAM REPEATEDLY ASKED IN MY 5-6 PREVIOUS MAILS TO Mr Navin.?
Regards
Shashi Bhushan.