Old nubmer assigned & threatening on phone by Airtel

#1
I had purchased airtel postpaid mobile connection vide account no 1057217432.

First of all I have been assigned old no which was own by someone other person before. So that i have got call & SMS for that old owner of number including bank & credit cards follow-up phones.

I have communicated the same with sales executive but there is no responce from him. So I have stpped using phone by requesting call center to close my account. But i have not taken service request no.

After two months i have received bill amounting Rs. 817 without any use.

I am ready to pay this bill but recently I have been threatened by one of Airtel person calling from Delhi that "Aaj agar bill nahi bhara to dekh lo kya hoga". He was so rude.

I think Airtel is hiring gundas for collection.

I am ready to pay bill but need written & verbal apology from airtel.

Javed Mazgaokar.
 

expert

Administrator
Staff member
#2
I think you should pay the bill and close the connection. It happened with me too and I explained the caller that mine was a new connection and not the defaulter. Then he stopped calling me.

Airtel has no role to play. Phone numbers are limited. At least it isn't their mistake.
 

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