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#1
Hi,
I have ordered mobile last Tuesday (15th March 2016) and as per the information mobile will reach me between 17th March to 19th March and I received message from snapdeal telling my product reached chennai facilities on 17th March 2016 but till 19th March 2016 I didn't get any info on the product. Also I checked in snapdeal website they guided me to gojavas.com and last update was on 17th of March 2016 @7:48 AM status was Chennai LPC (in Transit to chennai chromepet).. it's been 2 days no updates from them even customer care is not responding properly..

Order id: 12336052896
Mail id: jsamuel312@gmail.com

Kindly help me.
 

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#2
jsamuel312 said:
Hi,
I have ordered mobile last Tuesday (15th March 2016) and as per the information mobile will reach me between 17th March to 19th March and I received message from snapdeal telling my product reached chennai facilities on 17th March 2016 but till 19th March 2016 I didn't get any info on the product. Also I checked in snapdeal website they guided me to gojavas.com and last update was on 17th of March 2016 @7:48 AM status was Chennai LPC (in Transit to chennai chromepet).. it's been 2 days no updates from them even customer care is not responding properly..

Order id: 12336052896
Mail id: jsamuel312@gmail.com

Kindly help me.
[hr]
Dear Customer(jsamuel312)

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
 

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