Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5

Inappropriate Service as per the Tarrif Plan Confirmation

27-12-2016, 07:24 PM
Post: #1
Inappropriate Service as per the Tarrif Plan Confirmation
Hello,

I had an Airtel Postpaid mobile connection for number 9998957606 since last 10 Years.

I have to do MNP due to excessive bill amounts.

I had an offer from Reliance Communications for the MNP of the same number for Unlimited calling & 1Gb 4G/3G data as per the handset.

Now as per that conditions i confirmed to switch to the Reliance as per the above Postpaid tarrif package as per the telephonic conversation between me & Anita (A Reliance Communications Executive) from the number 079 30243700 on 3rd December,2016 at 1:29 pm.

But from the activation of the card, i am having 2G GPRS speed of <10kbps.

Now i want to take legal action against this.

Please suggest the steps to follow.

Thanks
Best Regards
Mahesh Prajapati
09998957606
Find all posts by this user
Quote this message in a reply
28-12-2016, 07:19 PM
Post: #2
RE: Inappropriate Service as per the Tarrif Plan Confirmation
(27-12-2016 07:24 PM)maheshprajapati Wrote:  Hello,

I had an Airtel Postpaid mobile connection for number 9998957606 since last 10 Years.

I have to do MNP due to excessive bill amounts.

I had an offer from Reliance Communications for the MNP of the same number for Unlimited calling & 1Gb 4G/3G data as per the handset.

Now as per that conditions i confirmed to switch to the Reliance as per the above Postpaid tarrif package as per the telephonic conversation between me & Anita (A Reliance Communications Executive) from the number 079 30243700 on 3rd December,2016 at 1:29 pm.

But from the activation of the card, i am having 2G GPRS speed of <10kbps.

Now i want to take legal action against this.

Please suggest the steps to follow.

Thanks
Best Regards
Mahesh Prajapati
09998957606

Dear Mahesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Find all posts by this user
Quote this message in a reply
Post Reply 


Forum Jump:


User(s) browsing this thread: 1 Guest(s)