Fraud company- Took money for 20Gb giving only 10 GB

#1
AIRTEL is fraud and filled with fraud people. I have filed a complain with the customer care for at least 20 times. They gave 8 different complaint numbers for the same issue by different representatives. Your senior executives kept making false promises and now I am done. The installation engineer does not pick my phone and the customer care people are very careless. They do not even ell me my proper billing cycle date.

I was promised 20 GB @ 4MBps for each month. I paid full payment of 5 months.
It has been 2 months now and I am only getting 10 GB for each month and after that the speed reduces to 512 Kbps.
This is height of irresponsibility and carelessness.

If the issue remains unattended for one more day I would take this to the consumer complaints forum and to TRAI. I have already filed a complaint with Madhya Pradesh Consumer Fraud Forum in person.
 

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