Dr Nagendra singh chauhan-cardiologist-medanta medicity-gurgaon

#1
My name is Dr.Abbas Ali Khatai. I am an Emergency physician from a family of 21 doctors with our own hospital in Kashmir.

My father; Mr. Shawkat Ali Khatai was admitted in Medanta Medicity Gurgaon. He is a post complication of a heart bypass surgery (which was done from the same hospital) which was discovered and now admitted for an urgent Angiography. I am sorry to inform you that this has been a very painful and alarming experience for me. I am a specialist at a NABH and a JCI accredited hospital; which makes me well aware of the protocols and procedures. For starters; the entire situation was very emotional for the patient and the family; but being educated and in the medical field; we accepted it and went ahead with the Angiography. We were promised the best cardiologist for the procedure by our admitting CTVS consultant (Dr. Anil Bhan). As you know an Angiography is an awake procedure; my father was alert and aware the entire time.

A junior trainee was given the procedure unsupervised!!! It doesn't matter to me how many Angios he has done in his life; but a complication post "CABG" should have been done by a senior consultant.How can you let a trainee do a procedure unsupervised?? The trainee gave it multiple attempts, voicing his disgust and joking with the nurses; causing severe pain to my father. My father had so much pain that he went into bradycardia (I will specifically mention the heart rate-32!). This was followed by a frantic call by the trainee to the senior consultant (Dr.Nagendra Singh Chauhan) who came in and did the procedure. Also to add that trainee admitting out loudly that he hasn't studied the procedure; "मैंने ये पढा नहीं".

Dr.Nagendra Singh Chauhan briefed us post procedure and omitted the entire complication which arouse during the procedure . I am flabbergasted and outraged!!! .This was the last thing I would have expected from a brand that 'Medanta Medicity' is. My father was kept in the recovery room for two hours after the Angio and when I met him he looked broken and traumatized; that is when he narrated the entire event to us .
 

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