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Complaint not attended more than 6 weeks - Samsung LED TV

04-08-2011, 01:27 PM
Post: #1
Complaint not attended more than 6 weeks - Samsung LED TV
I had purchased a Samsung LED TV in Muscat (with International Warranty) and sent to India. The TV had failed within few weeks and the complaint was registered in Gulf Customer care center in Dubai. Inspite of repeated follow-up we are unable to get our TV working and I am really fedup of the srevice of Samsung.

Can you please advise us what can be done next to sort this thing?
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04-08-2011, 02:42 PM
Post: #2
RE: Complaint not attended more than 6 weeks - Samsung LED TV
As far as I know, only items like laptop come with limited international warranty. It should not be valid in India unless clearly mentioned. That's the trade of when buying from foreign country like US. You get those cheap but lose 1 year warranty cover.

It is not the amount that matters. It is more of my self-respect as an educated consumer!Shy
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