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Complaint against Whirlpool for damaging working refrigerator

18-04-2012, 01:45 PM
Post: #1
Complaint against Whirlpool for damaging working refrigerator
I had purchased this refrigerator on 25th Feb. 2008 for Rs. 16,971.

On 10th June 2010, refrigerator stopped working.

On 23rd June, company changed the compressor of the fridge and charged Rs.1645.

On 16th May 2011 refrigerator stopped working.

On 18th May 2011, timer was changed and company charged Rs1345.

On 9th June 2011, there was a cooling problem in the fridge. Company charged Rs. 850 to change the gas of refrigerator.

On 3rd April 2012, again there was a cooling problem, but refrigerator was working. Company representative started repairing refrigerator and after that he said the refrigerator is dead. He charged us Rs. 695 and said the Company Executive will speak to you. Company Executive spoke to us. They were willing to give us a BAILOUT of 30% price of the refrigerator to be adjusted against a WHIRLPOOL REFRIGERATOR.

But as the refrigerator was in working condition and it was damaged by the company representative so it is the duty of the company to replace the refrigerator free of cost.

Kindly help me to get a replacement of the refrigerator as I’m facing this problem since last 2 years and I have paid a lot of money to the company for its repairs.

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 Thanks given by: mark oakley
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