Bad representative and service

#1
I am having Airtel friends card, for which i get 100 messages free daily after deduction of 1 Rs. today on 28th July.. 5 Rs. were deducted for 4 msgs. when i made a call to customer care, the representative "Ashish" was not talking nicely.. he told me that i have sent an international messages. i don't know after sending so many messages to same number how it suddenly became an international number. Airtel is cheating by using bad servers.. and Airtel should also train his representatives how to talk to customers.. i have not sent any ISD message..
 

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